Jacob Jacob

Chief People Officer, Apollo Hospitals Group, India

Healthcare is one of India’s largest sectors today and one that is looking at a quick growth potential in the next decade. Location-based expansion, services-based expansion and increased spending by the Indian urban middle class have resulted in increased revenue for the sector in India. Research estimates the industry size to touch $ 280 billion in India by 2020. Investment by both the private sector and the government in Public Private Partnerships (PPPs) is expected increase expansion as well as generate employment in the sector.

While India’s competitive advantage still remains that of well-trained medical professionals (doctors, nursing staff and paramedics), the numbers required still do not match the talent required. While a lot is being done to create more medical talent in the country to address the shortage, this still remains an area that is largely under-developed.

Professionals to manage the healthcare business especially in mid- and senior-level management who have an understanding of healthcare and at the same time have the competence to manage a differentiated industry is the need of the hour. Creation of future leaders who can develop strategic plans for the business to deal with uncertainty and complexity;
define and create processes customized to healthcare; understand medical professionals to match their aspirations; and communicate and create a culture of collaboration are required today.

As management schools are specializing in various categories, they are seeing healthcare management as one where a lot of competence building is required. While some of them cater to entry level graduates there are also other courses that cater to competency building of existing healthcare management professionals.

A few courses that are conducted today include:

Post Graduate Courses in Hospital Management by Medical Colleges like the All India Institute of Medical Sciences, New Delhi; Armed Forces Medical College in Pune; Nizam Institute of Medical Science in Hyderabad; Kasturba Medical College in Manipal and Sher-i-Kashmir Institute of Higher Medical Sciences, Jammu and Kashmir. The minimum requirement is M.B.B.S.

MHA/MBA: Institutes like Symbiosis Centre of Healthcare, BITS Pilani, Apollo Institute of Hospital Administration and the Institute of Public Health and Hygeine, Mahipalpur, New Delhi offer MBA in Healthcare Management or Masters in Hospital Administration (MHA). Graduation is the minimum requirement.

Certification courses run by premier B-schools: IIM-A, IIM-B, IIM-C, XLRI and other premium b-schools have started offering specialized Healthcare Executive Certification programs. These are similar to the Global Management Programs offered by these institutes for a period of one year and include sessions by academicians and industry experts. These programs largely cater to Executives or Senior Management in the healthcare domain.

Specialized Healthcare Management Institutes: The Indian School of Business (ISB) has started a specialized healthcare institute at its Mohali campus named Max Institute of Healthcare Management. A certification program in Healthcare Services Delivery has been developed and the vision is to grow as a specialized Healthcare Institute catering to the management talent required for the healthcare industry. This program is targeted at mid-career professionals and is being visualized as a 12-month blended learning program combining short residential components with self-study and online sessions. We can expect similar specialized institutes in the future as the talent requirement is huge.

Customized Management Development Programs are run by B-schools for Mid-level and Senior-Level management from specific Hospitals and Healthcare Groups.